Run every client from one place
Clean separation for your clients, one control panel for you.
One client, one account
Every client gets their own sub-account with separate contacts, campaigns, conversations, opt-out list and message history. No cross-contamination, no accidental sends to the wrong list.
Allocate and recall credits
Move credits from your parent balance into a client's account when they top up, and pull unused credits back when a retainer ends.
Or let them draw from you
Prefer to run everything on one balance? Sub-accounts can deduct straight from the parent's credits, so you buy in bulk and bill clients however your agreements work.
Cap client usage
Set volume limits per sub-account so a client's campaign can never spend more than you've agreed.
Their sender ID, their brand
Each client sends under their own registered business name or dedicated number. Recipients see the client's brand, not yours and not Texto's.
Work inside any client account
Log into any client sub-account from your parent account switcher to build a campaign, check replies or fix a list — without being invited as a user each time.
How the structure works
Your agency account sits on top. Each client sits underneath, fully walled off from every other client.
The same structure is explained in more detail on account hierarchy, and every part of it can be driven programmatically from the REST API.
Why agencies choose Texto
Buy at 3¢, price at whatever you like
Texto bills you a flat 3¢ per SMS to Australian numbers, dropping further on volume packages. What you charge your clients is entirely your call, and the margin is yours.
Report per client or across the book
Pull message volume, delivery and failure counts, credits consumed, inbound replies and opt-outs for a single client, or a group-wide view with per-client rows and a grand total.
Compliance handled per account
STOP replies and one-tap opt-out links are processed automatically inside each client's own account, so one client's unsubscribes never leak into another's list.
No per-account fee
Sub-accounts cost nothing to create and nothing to hold. You pay for messages sent and any dedicated numbers you assign, and nothing else.
Every client account is a full Texto account
Client sub-accounts aren't limited versions. Whether you run the campaigns or hand the login to the client's marketing team, the whole platform is there.
- Bulk campaigns up to 50,000 recipients
- CSV contact import and groups
- Two-way inbox on a dedicated number
- Keyword automations on inbound SMS
- Automatic STOP handling and opt-out links
- Link shortening and click tracking
- Free ACMA sender ID registration
- Unlimited team members with 2FA
Frequently Asked Questions
Add SMS to your client services
Start with a free account, then chat with us to switch on account hierarchy and start adding clients.