Connect Phorest to Texto and send automated appointment confirmations, reminders, cancellations, follow-ups and review requests, plus broadcasts to your whole client list. Built for salons, spas and clinics. 3¢ per SMS.
5 free credits on signup. No credit card required.
Phorest is the salon software used by salons, spas and clinics to run appointments, client records, staff rosters and marketing.
Texto's Phorest integration is native. You paste your Phorest business ID, username and password into Texto and it connects directly to the Phorest API - no plugin, no Zapier, no middleware. From there you switch on SMS appointment reminders, booking confirmations, cancellations, post-visit follow-ups, review requests and lapsed-client win-backs, and you can text your whole client list whenever you need to.
Around 98% of text messages get opened, most within three minutes. For a salon, that is the difference between a filled chair and an empty one - at 3¢ per SMS.
The reminders your clients already expect, at a flat 3¢ a message.
Texto is 3¢ per SMS to an Australian mobile with no monthly platform fee and no per-client pricing. Reminders, review requests and campaigns all cost the same flat rate.
Confirmations, reminders and cancellation notices go out automatically from the appointment book. Your front desk stops chasing and starts rebooking.
A review request a few hours after the visit, while the blow-dry or treatment is still fresh, is the single easiest way to grow your Google rating.
Texto is Australian owned and operated, hosted on AWS Sydney only, with message content removed after 90 days and support in your time zone.
Every automation comes with a default message you can edit. Turn on the ones you want and leave the rest off.
"Hi {first_name}, your {service_name} with {staff_name} at {branch_name} is booked for {appointment_day} {appointment_date} at {appointment_time}."
Sends the moment a booking is created in Phorest.
"Hi {first_name}, reminder: {service_name} with {staff_name} on {appointment_day} {appointment_date} at {appointment_time} at {branch_name}. Call {business_phone} to change."
Choose days before and hours before, plus a daily send time in your salon's time zone.
"Hi {first_name}, your appointment on {appointment_date} at {appointment_time} with {business_name} has been cancelled. Call {business_phone} to rebook."
Fires when the appointment is cancelled in Phorest, with a rebooking prompt.
"Hi {first_name}, thanks for visiting {business_name}! How are you loving your {service_name}? Reply here or call {business_phone}."
24 hours after the visit by default, adjustable from 1 hour up to 14 days.
"Hi {first_name}, thanks for coming in to {business_name}. If you have a moment, we'd love a quick review: {review_link}"
3 hours after the visit by default. Add your Google or Facebook review link.
"Hi {first_name}, we miss you at {business_name}! It's been a while since your last visit. Book here: {booking_link}."
Targets clients whose last visit was a set number of months ago.
{first_name}{last_name}{service_name}{staff_name}{branch_name}{appointment_date}{appointment_time}{appointment_day}{business_name}{business_phone}Service, staff, branch and appointment details pull straight from Phorest - no copy-paste, no manual edits before each send.
The part most SMS tools skip - so your client records stay the source of truth.
When a client texts back, Texto matches the mobile to the Phorest client and records the reply as a note on their record. Your team sees the conversation in Phorest without leaving the appointment book. You can switch this off if you would rather keep replies in Texto only.
A STOP reply unsubscribes the client in Texto and pushes the opt-out back to Phorest, switching off their SMS marketing and reminder consent. Re-subscriptions sync the same way, so both systems agree without anyone editing records by hand.
When you import clients for a broadcast, Texto reads the SMS consent on each Phorest client and can skip anyone who has declined. Archived and deleted clients, and clients without a mobile number, are excluded automatically.
Australian salons connect through Phorest's US API gateway, which is what Phorest issues AU accounts. Texto handles that for you at connect time, so you paste your credentials and it just works.
Sometimes you need to reach clients today - and reminders will not cut it.
Hi Sam, unfortunately Ella is unwell today and your appointment needs to move. Call us on 03 9000 0000 and we'll find a new time. Filter to that staff member's clients in seconds.
Our Fitzroy salon is closed Monday for the public holiday. We reopen 9am Tuesday - book online any time. Send to one branch only if you are multi-site.
A 2pm cut and colour just opened up this Friday. First in, best dressed: {booking_link}. Turn a gap in the book into revenue.
Our new hydrafacial is here, and the first 20 bookings get 20% off: {booking_link}. Send to clients updated in the last 6 months.
Pick clients with no activity in 12 months and send a personal comeback offer. A 3¢ text is the cheapest re-activation you will ever run.
Christmas, Mother's Day, formal season, wedding season - run a campaign to the exact cohort that books that service.
In Texto, open the Send screen and choose Import from CRM, then pick Phorest. You will be offered a list to import:
Choose whether to only include clients who accept SMS marketing, write your message with merge fields, and send. Texto shows you how many clients were found and how many were excluded before anything goes out.
Try it with 5 free creditsThree credentials from Phorest, pasted into Texto. No plugin, no Zapier.
Create your free Texto account - 5 SMS credits included, no credit card.
Email Phorest support from an email address on your salon account. Quote your salon account number and ask for third-party API access for Texto.
Phorest emails you three credentials: a business ID, an API username and an API password.
In Texto, open Integrations → find Phorest → click Connect.
Paste the business ID, username and password. Texto verifies them against the Phorest API and pulls in your clients, services, staff and branches.
Open Automations → Phorest and switch on the ones you want: appointment confirmation, reminder, cancellation, post-visit follow-up, review request, lapsed-client win-back. Edit the message, set the timing, and filter by service, staff and branch.
In settings, choose whether client replies write back to the Phorest client record, and add your review link for review requests.
Turn off any duplicate reminders you already have running elsewhere, so clients only get one message.
Texto is Australian owned and operated. Client contact data is hosted in Australia on AWS Sydney infrastructure. Message content is removed after 90 days.
No monthly platform fee. No per-client pricing. No contracts. You pay for the messages you send.
3¢
per SMS to an Australian mobile
$15/mo
optional Dedicated Number so clients can reply
5 free
credits on signup - no credit card required
Email Phorest support from an email address on your salon account, quote your salon account number and ask for third-party API access for Texto. Phorest emails you a business ID, username and password. In Texto, open Integrations → Phorest → Connect and paste them in. Then open Automations → Phorest and switch on the reminders you want. No plugin and no Zapier needed.
3¢ per SMS to an Australian mobile. There is no monthly platform fee, no per-client pricing and no contract. A Dedicated Number is optional at $15/month + GST if you want clients to reply to a number you own. New accounts get 5 free credits.
Six: • Appointment confirmation - sent when a booking is created • Appointment reminder - days and/or hours before, at a daily send time in your salon's time zone • Appointment cancelled - sent when a booking is cancelled • Post-visit follow-up - 24 hours after by default, adjustable from 1 hour to 14 days • Review request - 3 hours after the visit by default, with your review link • Win back lapsed clients - clients whose last visit was a set number of months ago
Yes. Every automation can be filtered by service, staff member and branch, which matters for multi-site salons. You also set your salon's time zone, name and phone number, and choose which number or Sender ID each automation sends from.
Yes. On the Send screen choose Import from CRM → Phorest and pick a list: all clients with a mobile number, new clients added in the last 3 or 12 months, clients updated in the last 6 months, or lapsed clients with no activity in 12 months. Handy for closures, a stylist being away for the day, last-minute openings or promotions.
The reply comes into Texto and is written back onto the client record in Phorest as a note, so your team sees it where they already work. You can turn that write-back off if you prefer replies to stay in Texto only.
A STOP reply unsubscribes the client in Texto immediately and pushes the opt-out back to Phorest, switching off the client's SMS marketing and reminder consent. When importing clients for a broadcast you can also skip anyone who has declined SMS consent in Phorest. Archived and deleted clients are always excluded.
Texto is Australian owned and operated. Client contact data is hosted in Australia on AWS Sydney infrastructure. Message content is removed after 90 days.
Connect with your Phorest business ID, username and password. 5 free credits, no card, no contract.
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3¢ per SMS with no monthly platform fee.
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